Information Technology inTunstall Healthcare †MyAssignmenthelp.com

Question: Discuss about the Information Technology inTunstall Healthcare. Answer: Introduction One of the mandatory and the must have elements for the companies and firms of the modern era is the Information Technology which is normally referred and abbreviated as IT. IT has become a significant and essential component which is the base for the business operations that are carried out. There are hundreds and millions of companies that are set up in numerous business sectors and areas. Few decades ago, these organizations used to work on the manual guidelines and the entire set of activities was manually done. With the introduction of IT, these practices saw a changeover and the manual processes began to be gradually replaced by automation. There are certain organizations that are completely based upon automation in the present times which has been made possible by IT. One of the business sectors that has made use of and implemented several IT components in its business is Healthcare. Need of IT in Business Australia is home to numerous organizations that have been set up and work in the field of healthcare. One of the most reputed organizations is Tunstall Healthcare. It is the organization that deals in to the health solutions and services and provides the same to the people of Australia. It also arranges for the medical tools and equipment as required by the people. When Tunstall was set up, there were lesser number of customers that were engaged with it and there were also fewer health conditions as compared to the present scenario. With the passage of time, Tunstall expanded its services which led to the growth in terms of the customer base. Also, there are newer health problems and conditions that the people now face and the need for healthcare is very significant. Due to these reasons it becomes necessary to have a strong IT base to deal with the customer traffic (Tunstallhealthcare, 2017). Tunstall does not deal with a single line of operation or only one category of service or activity. Rather, there are multiple business lines that run at once which makes it necessary to be done correctly. All of these tasks and requirements are accomplished with the involvement of IT. Importance of IT IT holds a lot of significance for each of the business process and activity that is associated and is carried out in Tunstall Healthcare. The numbers of customers that are linked and are associated with Tunstall are huge. These customers seek for the health services and solutions that are reliable and accurate and are also provided in a quick turnaround time. All of these qualities and expectations can only be met through IT tools and services. Apart from the medical services and activities, there are also other tasks that are completed by IT such as management of information, storage of information, maintenance of relationship with the customers, processing and tracking of medical supplies etc (Schubert, 2007). Use of IT in Business Gone are the days when the traditional services and practices such as obtaining an appointment from a doctor by visiting a medical clinic and standing in long queues to wait for the turn for consultation and diagnosis were present. The customers and the patients wish to obtain medical care sitting at home and wish to visit a hospital or a medical centre only when it is absolutely necessary. Bookings and reservations are also done in advance through automated systems. These services and abilities will be provided to Tunstall Healthcare only with the application of IT. Advancements in the field of medicine and healthcare are being made rapidly. These advancements are being done in the areas of development of drugs along with the predictive analysis in relation with the health condition of an individual. IT tools and applications are used and applied in both of these areas to ensure that the organization does not lag behind in terms of the technical developments and advancements. Tunstall Healthcare has been set up with the aim to provide advanced health services and solutions. It will be necessary for the organization to serve its customer well and to make sure that any of the queries and demands of the customers are easily and quickly met. These activities will be made possible with the use of IT through the tools such as customer relationship management. There are also analysis tools that are available to analyze the customer information for better results. Tunstall Healthcare manages and stores a wide variety of information. This information includes the various sets and categories such as critical and sensitive information along with patient details, details of the medical staff members, medical reports and records and a lot more. This information is critical in nature and it will be necessary to manage it efficiently. The task can be easily done through the application of IT tools. Any of the organizations cannot functional well if it does not include effective planning and estimations. The same holds true for Tunstall Healthcare as well. The automated IT tools will make sure that the planning along with tasks such as estimation of budget and its design is accurately done (Ogbomo, 2008). Benefits and Advantages of IT IT will make it possible for Tunstall to have all of its information at one place. In this manner, the staff members will be able to access the desired information quickly and the data will also be safe as there will be many copies of the data and information that will be created. The practice will lead to the overall improvement of information organization which will have positive impact on the service quality. The health solutions and services that are provided by Tunstall are increasing and upgrading every day. The IT tools will make it possible to introduce the elements of agility and flexibility in the organization processes and will make it possible to have systems that have good processing speed as well. The application and implementation of the IT tools will allow Tunstall to earn better profits and revenues. It is because of the reason that Tunstall will have better information managements and storage in place. Also, the services and solutions that will be provided will also be streamlined. In such a manner, the quality of the services that will be provided will be improved and also the availability will be improved. This will make it possible to have the better feedback from the customers. The revenues and profits will accordingly increase and move up the scale. Use and application of IT will ease the processes and the number of operations that are otherwise required to be carried out by the employees and members of staff. The employee satisfaction and engagement with the organization will therefore improve by considerable margins. Currently, there are many tasks and activities that are executed and carried out in Tunstall. Not all of these activities are essential. There are certain activities that are totally unnecessary as well. Application of IT will provide an opportunity to distinguish between such activities that are essential and the ones that are required to be discontinued. Risks and Concerns IT is a tool that can be powerful and useful if implemented correctly. However, it can bring in many disadvantages and errors if there are execution and occurrences of risks in association with IT. Information is the key in these conditions wherein the successful protection of information will allow the benefits and profits to be earned and vice versa (Deshpande, 2014). There are many properties of information and the sensitivity of the same further increases in case of health care. Health information cannot be handed over or allowed to be accessed by the entities that are not authorized to do so. There may be risks and errors that may be executed to various properties of the information. The impacts that may result out from these risks can be extremely severe depending upon the information class and category that has been affected. One of the essential properties of information is its confidentiality and the confidentiality of the health information is of prime importance and significance. However, it is negatively impacted by the execution of many attacks such as breaching, eavesdropping, spoofing, phishing etc. that may violate the information confidnetiality (Acs, 2016). The impacts that may result out from these risks can be extremely severe depending upon the information class and category that has been affected. One of the essential properties of information is its integrity and the integrity of the health information is of prime importance and significance. For instance, it will be a fatal error if the value of a particular health sign of an individual is different in the copies of the medical records of the same person at the same time. The entire organization will be put at stake due to such errors and risks and the same may be attempted by the attackers with an attempt to alter the information contents and properties. There is no choice or preference that may be given to the availability of the health information. The requirements to avail the health process may be demanded by the individual at any time and there may also be urgent and immediate requirements that may come up (Dsci, 2017). However, the attackers may target the information availability of the health data and services provided by Tunstall by introducing many of the flooding attacks. Management and Monitoring of IT It will be very essential to make sure that the IT tools and packages that are used and implemented in Tunstall are monitored correctly. Also, it will be essential to make sure that the management of these tools and processes is correctly and adequately done. Monitoring and management of IT refers to the processes that Tunstall and the leadership associated with the organization must carry out. There shall be regular steps that shall be executed to ensure that the IT processes are executed correctly. Many verification and validation steps shall therefore be initiated included the formal and informal review sessions, inspections and walkthroughs. One on one discussions with the system engineers shall also be made (Diplomacy, 2017). The IT tools that will be installed in the organization will be new in terms of their operations. The staff members may therefore cause some of the operational mistakes and it will be necessary to make sure that these operational mistakes are avoided. The organization shall therefore arrange for the training sessions for the staff members so that the errors are avoided. These training sessions and their effectiveness shall also be monitored by the senior management (Unidir, 2011). Many of the security risks and vulnerabilities that have been listed above shall be controlled and there shall be monitoring on the security maintenance and mechanisms that shall also be carried out. It may be possible that the IT tools and processes require upgrades to be installed which shall be done so that none of the security risks and attacks may take place. Also, the technical controls and logical measures shall also be taken to put a check on these occurrences (Fireye, 2016). Conclusion IT is a mandate for the organizations and agencies set up in the current era. Tunstall Healthcare is the organization that deals in to the health solutions and services and provides the same to the people of Australia. It also arranges for the medical tools and equipment as required by the people. When Tunstall was set up, there were lesser number of customers that were engaged with it and there were also fewer health conditions as compared to the present scenario. With the passage of time, Tunstall expanded its services which led to the growth in terms of the customer base. Also, there are newer health problems and conditions that the people now face and the need for healthcare is very significant. Due to these reasons it becomes necessary to have a strong IT base to deal with the customer traffic. There are many properties of information and the sensitivity of the same further increases in case of health care. Health information cannot be handed over or allowed to be accessed by th e entities that are not authorized to do so. It brings up several risks and occurrences that may be executed by the attackers. These risks shall be controlled by adequate measures. References Acs (2016). Cybersecurity Threats Challenges Opportunities. [online] Available at: https://www.acs.org.au/content/dam/acs/acs-publications/ACS_Cybersecurity_Guide.pdf [Accessed 26 May 2017]. Deshpande, V. (2014). Cyber Security: Strategy to Security Challenges- A Review. [online] Available at: https://www.ijeit.com/Vol%203/Issue%209/IJEIT1412201403_47.pdf [Accessed 26 May 2017]. Diplomacy (2017). Cybersecurity: Issues, Actors and Challenges. [online] Available at: https://www.diplomacy.edu/sites/default/files/Cybersecurity_briefing_note_final.pdf [Accessed 26 May 2017]. Dsci (2017). Cyber Security Challenges | Data Security Council of India. [online] Dsci.in. 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[online] Tunstallhealthcare.com.au. Available at: https://www.tunstallhealthcare.com.au/ [Accessed 26 May 2017]. Unidir (2011). Challenges in Cybersecurity Risks, Strategies, and Confidence-Building. [online] Available at: https://www.unidir.org/files/medias/pdfs/conference-report-eng-0-373.pdf [Accessed 26 May 2017].